Gartner, the international research institution, released the "2023 Hype Cycle for ICT in China". As a leader in digital operations solutions, CanWay was included in this report.
Recently, Gartner published the "2023 Market Guide for AIOps, Cina". CanWay BlueWhale, was successfully selected again in the Guide, marking its second recognition in a Gartner report this year.
It is reported that Gartner makes annual predictions on technology trends for the upcoming one to several years, providing guidance for enterprises in formulating their business strategies.
The Guide points out that China’s 14th Five-Year Plan emphasizes digital transformation, artificial intelligence is becoming increasingly popular and critical in I&O and ITOM tools. Against this backdrop, AIOps holds promising prospects. According to Gartner's 2021-2027 Market Guide for IT Operations Management Software Worldwide, the scale of China's AIOps market is expected to grow at an annual rate of 46.9%, increasing from $30.2 million to $64.9 million.
AIOps platforms are typically deployed in IT operations. By integrating artificial intelligence into management processes, it aims to accelerate and automate responses to monitoring and observability tools. These capabilities include anomaly detection, event correlation and noise reduction, root cause analysis, and accelerated or automated troubleshooting.
The Guide notes that AIOps is key for solving all problems related to IT services and operations. However, a lack of understanding of AIOps capabilities and categories, as weel ad misconception of AIOps as a replacement for existing monitoring tools, can prevent organizations from leveraging AIOps effectively. To address the demand gap and overcome these challenges, the Guide offers the following guidelines for vendors:
1. Enhance the capabilities of existing monitoring tools by integrating observability and AI features.
2. Leverage the mature cases of AIOps through advanced AI technologies (e.g., GenAI/LLM) to empower vertical industries.
3. Promote one-stop solutions that provide end-to-end transparency in IT services, thereby improving customer experience.
4.Adopt a "citizen developer" approach (e.g., low-code/no-code tools and technologies), enabling users to respond more flexibly to evolving business requirements based on their specific needs.
CanWay BlueWhale AIOps：Integrated digital intelligence operations management solution
CanWay BlueWhale has always focused on innovation, with an average annual investment of R&D exceeding 30% of total revenue over the past eight years. Since Gartner first introduced the concept of AIOps in 2016, it has developed rapidly. During this period, CanWay BlueWhale has advanced its expertise in the intelligent operations domain. By establishing strategic partnerships with leading enterprises such as ICBC Technology and Tencent, it has built the CanWay BlueWhale R&D and O&M Solution Ecosystem. CanWay BlueWhale delivers a comprehensive suite of services including a Configuration Management Center（CMDB）, Observability Center, IT Service Management Center（ITSM）, Automation Operation Center, Disaster Recovery Center, Multi-Cloud Management Center（CMP）, as well as a Data&Intelligence Center. These fully address the daily operation and maintenance needs of major government and enterprises, while empowering users with robust scalability. They enable autonomy, control, and continuous development, supporting high-speed, high-quality digital transformation of government and enterprises.
The Integrated digital intelligence operations management solution, AIOps enables effective tools through unified operation logic, addressing enterprises' operations scenarios as follows:
Unified Control & Management: All upper-layer scenarios are managed through a centralized Super Agent, which supports massive concurrency, compatibility with heterogeneous systems, cross-cloud scalability, and collection frameworks expansibility.
Unified Platform: A PaaS-based architecture enables capability governance and accumulation, empowering enterprises avoid siloed systems and redundant investments when building operations platforms. Moreover, it enpowers enterprises with operation capabilities to achieve autonomous control and capability upgrading.
Unified Integration: An integrated IT operations and service management system is constructed based on ITSM, ITOM, and ITOA, ensuring integration and synergy of functions.
Ultimately, this approach enables enterprises to build a comprehensive blueprint for digital operations:
A Trustworthy Long-term Partner with Prudent Operations and Sustained Capital Confidence
CanWay BlueWhale secured over RMB 200 million in Series C funding in July 2023, reflecting sustained capital confidence for its corporate management, market competitiveness, and products. With over 20 years of operationa experience and nearly a decade of innovation in intelligent operations, CanWay BlueWhale has successfully implemented digital operation system and operation management solutions for over 1000 government and enterprise clients. These include leading organizations across various sectors such as finance government services, energy, telecommunications, transportation and airlines, automotive, and technology manufacturing, with the maximum managed nodes per client over 300,000 nodes.
Looking ahead, CanWay BlueWhale will continue to advance its expertise in operation scenarios and innovation in the field of intelligent operations with determination, contributing to the digital transformation of IT operations.
