The international research firm Gartner released the 2023 China ICT Technology Hype Cycle. As a leader in digital operations solutions, CanWay BlueWhale has been recognized as a representative vendor in the field of AIOps in China.
This inclusion marks authoritative industry acknowledgement for CanWay BlueWhale, following previous recognitions such as the selection of CanWay BlueWhale Multi-cloud Management Center in Gartner’s China Context: Market Guide for Cloud Management Tooling in 2022, and the recommendation of CanWay BlueWhale Observability Center in Gartner’s Toolkit: Vendor Identification for Infrastructure Monitoring Tools in China. It also indicates the recognition of CanWay BlueWhale in the Chinese market.
Gartner releases an annual edition of the Hype Cycle report, covering over 20 technologies such as 5G, AIOps, edge computing, and cloud security. It lists leading vendors in various field, and presents related technology through priority matrices and market hype levels. It helps users track the maturity and future potential of technologies. Through authoritative analysis, it provides guidance for CIOs amid the wave of digital transformation.
The report points out that adoption of AIOps platforms in enterprises continues to rise, primarily driven by the following factors:
1.Increasing system integration complexity: Enterprises need to manage hybrid cloud architectures and diverse application architecture for complex system integration.
2.Demand for business value from IT operations teams: As IT operations teams face growing demand for business value, the volume and complexity of monitoring data can no longer be processing manually, driving higher expectations for monitoring and observability from a business perspective.
3.Demand for reliability: In the pursuit of higher availability and faster incident resolution, AIOps enables agility through event classification and root cause analysis. It also accelerates agile delivery by enhancing cases in DevOps and SRE.
As more enterprises adopt AIOps intelligent O&M platforms, AIOps has developed rapidly since Gartner first introduced the concept in 2016. CanWay BlueWhale has remained focused on the intelligent operations domain, delivering comprehensive capabilities to the market, including Configuration Management Center（CMDB）, Observability Center, IT Service Management Center（ITSM）, Automation Operations Center, Multi-Cloud Management Center（CMP）, and Data & Intelligence Center. These services fully meet the daily operations of government and enterprises, while empowering users with robust scalability. They enable autonomy, control, and continuous development, supporting high-speed, high-quality digital transformation of government and enterprises. Additionally, CanWay BlueWhale provides one-stop operation subscription services (WeOps) and One-Stop development management solution (DevOps), delivering comprehensive solutions across IT development, operations, and management for government and enterprise clients.
The Integrated digital intelligence operations management solution, AIOps enables effective tools through unified O&M logic, addressing enterprises' operations scenarios as follows:
Unified Control & Management: All upper-layer scenarios are managed through a centralized Super Agent, which supports massive concurrency, compatibility with heterogeneous systems, cross-cloud scalability, and collection frameworks expansibility.
Unified Platform: A PaaS-based architecture enables capability governance and accumulation, empowering enterprises avoid siloed systems and redundant investments when building operations platforms. Moreover, it enpowers enterprises with O&M capabilities to achieve autonomous control and capability upgrading.
Unified Integration: An integrated IT operations and service management system is constructed based on ITSM, ITOM, and ITOA, ensuring integration and synergy of functions.
Ultimately, this approach enables enterprises to build a comprehensive blueprint for digital operations:
With over 20 years of operationa experience and nearly a decade of innovation in intelligent operations, CanWay BlueWhale has successfully implemented digital operation system and operation management solutions for over 1000 government and enterprise clients. These include leading organizations across various sectors such as finance government services, energy, telecommunications, transportation and airlines, automotive, and technology manufacturing, with the maximum managed nodes per client over 300,000 nodes.
Looking ahead, CanWay BlueWhale will continue to advance its expertise in operation scenarios and innovation in the field of intelligent operations with determination, contributing to the digital transformation of IT O&M.
