Service

Addressing the needs of intelligent O&M system planning, we provide consulting services across multiple dimensions including O&M strategy, value, services, processes, platforms, and data. We deliver comprehensive, complete, in-depth, and implementable consulting outcomes.

Addressing the operation technology management dimension, we provide in-depth systematic consulting at the platform and scenario tool levels to solve customers' challenges in tool system planning and construction. This includes consulting services for the implementation of eight core capabilities: monitoring, management, control, services, operation, data, intelligence, and security, supported by corresponding product implementation and delivery.

Based on the ITIL4 theoretical framework and CanWay's practical experience, we provide comprehensive ITSM process system consulting and tool implementation services. We consolidate the processes and operational rules from consulting outcomes into the tools, and assist customers in operation and promotion through mechanisms such as training and empowerment.

Addressing issues such as inaccurate CMDB configuration data, outdated information, lack of data consumption scenarios, and incomplete O&M data update mechanisms, we provide professional consulting services. Through consultative management standards, model design, assessment mechanisms, and process systems, we consolidate these mechanisms into tools for promotion and practical application.

①"Current State Assessment and Problem Analysis Report"

②"Operations & Maintenance Development Goals and Gap Analysis Report"

③"Digital & Intelligent O&M System Consulting Service Proposal"

④"Digital & Intelligent O&M System Implementation Consulting Service"

①Current State Analysis & Problem Identification

②Framework Construction & Comprehensive Analysis

③Solution Design & Communication

④Deliverables Output & Presentation