Solutions

IT Service Management

Based on ITIL best practices, it provides capabilities in incident management, problem management, change management, and request management, enabling the upgrade of an intelligent IT service management system.

Configuration Management Database

Build a next-generation Configuration Management Database (CMDB) system, supported by functional features including in-depth automatic discovery, seamless process linkage, flexible data consumption, and closed-loop data governance. Provides reliable and effective data support for the IT O&M system.

IT Monitoring Platform

Centralized collection, management, visualization, and analysis to enable centralized monitoring. Gain real-time control over application and resource health anytime, anywhere, ensuring stable and secure business operations.

Alert Management Platform

Centrally manage alert information from various monitoring systems and achieve full-lifecycle management of alerts, including enrichment, suppression, masking, handling, dispatching, and analysis.

Automation Operations Platform

Realize full lifecycle operation and maintenance of IT resources, providing users with ready-to-use operation scenarios and continuously expandable plugin capabilities.

Application Release Automation

Compatible with both agile and stable IT architectures, it supports multi-strategy application deployment and management, enables flexible release mechanisms through a visual orchestration engine, and serves as a high-efficiency alternative to tools such as Ansible, Jenkins, and ArgoCD.

Log Management Platform

Achieve efficient log retrieval and troubleshooting, resolve the challenges of distributed log management and querying, and significantly improve IT operation and maintenance quality.